Maharaja Arts terms and conditions
We are committed to “timeless luxury.” Committed to bringing you designs handmade by the world’s most skilled artisans and doing so by using the highest quality materials (with sustainability always top-of-mind) and paying attention to every detail in the construction process to ensure a quality piece.
Limited lifetime warranty
We warrant our merchandise to be free of defects in material and workmanship. It is your responsibility to notify us of visible defects and variances within 7 days of delivery. Normal wear and tear or damage from daily use, however, is not warranted.
Returns & exchanges
Stock rugs: We maintain a 7-day exchange policy. We do not accept returns.
Custom order rugs: This merchandise is made to your specifications and therefore, we do not accept returns, cancellations, or exchanges. A 50% deposit is required at time of ordering. The 50% deposit will not be refunded for reasons other than manufacturer defect or damage.
Delivery & shipping
At Maharaja Arts, we do everything we can to ensure that your experience is enjoyable and seamless; from the moment you first visit us to the moment your product gets delivered. Our team of trained professionals delivers our products to your home. They unpack your carpets or lighting, assemble it if needed and place the pieces in your desired spaces.